Privacy Policy

Protective Global Ltd (“we”, “us”, “our”) is committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or interact with our services.

1. Information We Collect

We may collect the following types of information:

Information you provide directly

Name
Email address
Phone number
Company details
Enquiries submitted through our contact forms

Information collected automatically

When you visit our website, we may automatically collect:

IP address
Browser type and version
Device information
Pages visited and time spent on the site
Cookies and tracking data (see Section 6)

2. How We Use Your Information

We use your information to:

Respond to enquiries and provide customer support
Process orders or service requests
Improve our website, products, and services
Maintain internal records
Comply with legal obligations

We do not sell or share your personal data with third parties for marketing purposes.

3. Legal Basis for Processing

We process your personal data under the following lawful bases:

Legitimate interests (responding to enquiries, improving services)
Contractual necessity (processing orders or service requests)
Legal obligation (record‑keeping, compliance)
Consent (where required, such as cookie usage)

4. Data Storage & Security

We take appropriate technical and organisational measures to protect your data from:

Unauthorised access
Loss or misuse
Alteration or disclosure

Your data is stored securely and only retained for as long as necessary for the purposes outlined in this policy.

5. Sharing Your Information

We may share your data with trusted third parties only when necessary, such as:

IT service providers
Website hosting providers
Delivery or logistics partners

All third parties are required to keep your data secure and use it only for the agreed purpose.

6. Cookies & Tracking Technologies

Our website may use cookies to:

Improve user experience
Analyse website performance
Remember preferences

You can manage or disable cookies through your browser settings.

7. Your Rights

Under UK data protection law, you have the right to:

Access your personal data
Request correction of inaccurate information
Request deletion of your data
Object to processing
Restrict processing
Request data portability

To exercise any of these rights, contact us using the details below.

8. Contact Us

If you have any questions about this Privacy Policy or wish to make a data request, please contact:

Protective Global Ltd
Email: info@protective-global.com
Address: 105 - 115 Effingham Street, Rotherham, S65 1BL

9. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.